Holiday Inn Express & Suites - West Des Moines - Jordan Creek, an IHG Hotel
What Guests Say
We had a mix-up with our reservation and were put down as my first name/last, and the front staff was excellent in figuring it out. We also dealt with Booking.com and tried to cancel Friday night, as our daughter wasn't playing until Saturday afternoon, and they didn't let us. We called the hotel, and they were able to help us with that. The manager was excellent in dealing with all of this.
Lyle
May 2025
Good although pancake machine was down at 8:45 a.m. and 2 little ones were looking forward to pancakes and we also thought the buffet was open until 10:00 but they closed up at 9:40.
Lorelie
April 2024
Early bird gets the worm, the food wasn't picked over if you got up early. If you came closer to breakfast being over the bread/bagels, and warm breakfast options were picked over.
Charles
May 2025
Excellent pancakes and variety of food. Breakfast was better than most hotels I have stayed at. Even had an outdoor patio for breakfast. Very modern lobby. Quiet, great location near Jordan Creek Mall and Giordono's Pizza.
Cory
February 2024
Location great, room immaculate and spacious with everything we needed. Staff great. Maybe because we are British we found the breakfast a little disappointing - can't enjoy scone and gravy for breakfast at all. Sausages were tiny, omelettes were tasty. Coffee, juice etc all good.
Phil
June 2024
Location was excellent Beds were comfortable Rooms were clean Quiet at night Staff was friendly Parking spots available even late at night Breakfast was good - supplies limited the last day we were there
Michelle
August 2024
Breakfast was reasonable. The location was appropriate for our needs. Beds were clean and comfortable.
James
September 2024
We had an amazing time staff was friendly and the room had a nice view. Location is great .
Janine
January 2025
Breakfast appeared to be "reheats" - not fresh We did not eat breakfast the second day
Roger
January 2025
Clean, staff was superior especially front desk- male , can’t remember name- helped me w thermostat- awesome service from him later w any questions! Mad I can’t remember name
Anonymous
September 2023
Reservations:
+1 (888) 385-8465Make a Reservation